Testimonials

Read our customer reviews below.

4.7
Based on 262 reviews
Julie B.
Julie B.
I could not have anything better to say about my experience! Johnny & the crew at iNetwork are SO great! I had consistent communication while my car was being worked on, they answered all of my questions regarding insurance, and made me feel so comfortable. Truly they went above and beyond! They even vaccumed & washed my car - I got it back better than expected! Worth the drive from Charlotte 🙂
South Charlotte Pressure W.
South Charlotte Pressure W.
sf5280
sf5280
Great experience with iNetwork Auto Collision. They repaired my Audi and the job they did was truly outstanding. They really went above and beyond to get our car back to where it was before the accident. The staff are very friendly and professional, and the job was completed on time. I will recommend them to anyone I know who is in need of repairs and will be coming back to them for all our future repairs.
Kevin C.
Kevin C.
Literally went above and beyond repairing our Tundra. Even fixed the headlamp bulb and fuse on the driver side. Great ppl staff and very welcoming. Definitely recommend!
Erin C.
Erin C.
Larry R.
Larry R.
Excellent service!
sheri C.
sheri C.
Let me tell you about customer service! Austin and his team were fantastic. I had a problem with my car and they helped me get it fixed and wouldn’t even let me pay.You don’t find people like that very often in the world anymore and so if you have anything wrong with your car, I would say bring it down here and I know for sure if we do …..we will be back down Here to have them work on our vehicle . What a blessing to run in to this caliber of people.😁
michael S.
michael S.
Professional, friendly, outstanding customer service! Fixed my car in a timely manner and could never tell it had any damage, fantastic job! Highly recommend this collision shop!
James D.
James D.
I had an excellent experience at inetworkauto with outstanding work along with polite and professional customer service!!
Jeff L.
Jeff L.
Excellent work, great customer service, definitely recommend
Ryan B.
Ryan B.
Everyone I've encountered at iNetwork are extremely nice. Very knowledgeable and upfront with pricing and keep you notified every step of the way. Even gave me a ride to work and dropped car off when completed. Definitely made me a loyal customer and I will be sending anyone I know over that way.
Sue H.
Sue H.
We had an awesome experience getting our Tesla repaired. All was super easy, with great and very friendly customer service and our car looked like new after repairs were done. We were glad we found this shop!
Dave H.
Dave H.
Fantastic Service. They could have charged me a lot to do an exterior mirror replacement, but instead they just popped a mirror in and saved me a bundle.
Koteswara G.
Koteswara G.
I have had minor bumper crash into my garage for my Mercedez. My insurance gave me option to go to their preferred shop - the mass managed - Caliber in Indian Land. They always say well insurance says you must bring car on mondays or not later than wednesday blah blah - when I am paying through my insurance why they side with insurance?They even scheduled for Friday and I was 30 min late and they were like sorry we cannot accept etc.Luckily I already spoke with Austin earlier and got his opinion on how to get this fixed.I called up Austin and see if he can fix mine instead of giving to stupid Caliber.He was so nice and said yes I can bring any time that works for me. The way shops used to do business with customers.Luckily parts were also available and they did wonderful job to fix mine within 10 days - way faster than anyone else.They did amazing quality work and I recommend to go your choice - such as iNetwork - dont fall in trap of Insurance nonsense.
Robert D.
Robert D.
My stinger lost an argument with an F350 leaving the front right a total mess. When I picked it up, looked and drove just like when I took it off the showroom floor.
Brett P.
Brett P.
Amazing work at a reasonable price. Highly recommended
Larry R.
Larry R.
Aa former new car dealer who owned body shops for more than 20 years, I could not be more pleased to give Network Auto Collision a five star rating. They repainted the front and rear bumpers of my GMC Yukon and the workmanship was absolutely perfect. I would not hesitate to recommend them to any family or friends.
Glen Luke F.
Glen Luke F.
The folks at iNetwork were great — they worked with us to stay within our budget while getting the highest priority work taken care of.
Tony W.
Tony W.
We recently had a rear end accident with our new car. Our auto repair garage recommended iNetwork Auto Collision. Staff was very friendly and assured us they would restore all the damage back to new. They gave me an estimate and worked with the insurance company directly on damages and repairs needed. They also checked for any underlying damages. Completed in a little over a week and cannot tell the car was ever wrecked. Great group of guys that made the whole experience less stressful for us!
Michael W.
Michael W.
Ike L.
Ike L.
I’ve been here one to many times but this is a great business with even better people. They do amazing work and I would recommend them to anyone.
Michael B.
Michael B.
If I could give more than a 5 Star review, I would. The Team at iNetwork Auto Collision definitely goes above and in beyond keeping you informed every step of the way. They stayed on top of the insurance company, so the process did not drag out any longer than it had to. Once all parts were in the mechanic stayed late working to make sure my truck would be ready to go the next day. I promise you are in better hands with iNetwork Auto Collision than any of the big chain collision centers around.
PC
PC
iNetwork is the best. The team has excellent customer service, provides feedback on the progress, answers all questions and concerns, works well with you and the insurance company. Your vehicle will look amazing when they are finished. And when you pick up your vehicle they have cleaned it inside and out. I highly recommend them.
Fernando S.
Fernando S.
Esta compañía es excelente el servicio la atención la recomiendo
Candon H.
Candon H.
Wonderful experience very caring people
John A.
John A.
Jorge S.
Jorge S.
This is honestly the best shop around high quality work and very professional
Kyle B.
Kyle B.
Outstanding customer service. Would highly recommend
Beth Y.
Beth Y.
My daughter was in an accident last year and Inetwork repaired the car. We found another issue with the car recently due to the same accident and took the car back to Inetwork. They stood behind their work, fixed the car in a timely manner and were wonderful about it. Johnny and Austin are absolutely top notch guys to work with and I would highly recommend them to anyone!
Betsy H.
Betsy H.
I experienced a very sudden flat tire when I was driving to Waxhaw from Lake Wylie. I do not know the area at all but was lucky enough to see iNetwork Auto Collision close down the road. I pulled in and several gentlemen immediately stopped what they were doing and changed the tire with my spare. They were kind and professional. And, when I asked what I owed they graciously declined any payment. It was beyond outstanding customer service. I'm not sure what I would have done without their help. Highly recommend them!
Carol P.
Carol P.
After some one backed out of parking place as I was leaving Aldi’s, they banged into and snagged my bumper with a bike rack and nearly ripped it off. First I went to a collision business in the town of Waxhaw and they gave me a quote of nearly $1000! Next I decided to check out Inetwork Collision on highway 75 in Waxhaw. Austin, the GM, could not have been nicer or more helpful! The pictures are before and after! And the cost? Well, let’s just say it was “unbelievable” ! I will be recommending them to all my friends!
lauren M.
lauren M.
Brought my vehicle here for a dent and paint repair. Not only was it an excellent job it was completed when promised. Their team was very efficient and their customer service is outstanding. Thank you iNetwork
Kristen R.
Kristen R.
Great experience - Kyle was very professional and kept us up to date regarding our repair.
John R.
John R.
Did great work on my son’s Toyota Rav-4…as good as or better than new now. Biggest take away: These guys enjoy their jobs and are happy to be there. That’s the kind of attitude you want from people working on your stuff, be they dentists, doctors, plumbers, mechanics or car body repairmen.
thomas M.
thomas M.
Brought in my 04 Yukon for a minor fix and needed my hood painted as well, so they were able to fix both problems and discount labor costs.My vehicle still looked REALLY good for an almost 20 yr old truck. Now it looks like i just brought a "new-old" truck 😅. Definitely happy I made the decision to go with "iNetwork Auto Collision".A+ work and Customer Service. They were very knowledgeable, courteous, flexible and realistic.I enjoyed the transparency throughout the entire experience. The communication was Awesome and my vehicle looks brand new. 😎Thanks again to Austin and his crew. 💪🏾
Alfred W.
Alfred W.
Excellent service. Repair was done in a timley manner. I will be going back to them. Great bunch of guys. I highly recommend this collision service.
Linda G.
Linda G.
We brought in our new Tesla after debris on highway caused significant damage to the frunk. Johnny and his crew were timely, kept us well informed about progress and did a wonderful job. Highly recommended.
Scott D.
Scott D.
Austin and his team of professionals did some pretty serious body work on our Acura and honestly did an amazing job. Not only did they do fantastic work, they finished the job a week earlier than anticipated. Their communication was consistent. Never had to”chase them down”. Definitely found my “go to” for auto body work
Steve P.
Steve P.
Brought our truck here after a non-at-fault accident and the entire staff, including the owner were great to work with. Johnny took the time to explain the repair process and worked with a very challenging insurance company. The team at iNetwork kept me updated on the status throughout the process and exceeded our expectations. We've had the truck back for about 1 month now and very are very pleased with the work. I would highly recommend this shop for auto collision repair.
Jacob F.
Jacob F.
I had a really good experience getting a vehicle repaired here. It took a while to get it scheduled and get the parts. But, once they arrived, the work was done fast and well. I couldn't find a thing out of place. They were straightforward about the process and did a great job.
Adam I.
Adam I.
Excellent experience with iNetwork Auto! When no one else would take my call, Johnny and his team got me in just after I hit a deer. With frequent communication around our busy schedules, my vehicle was repaired at a reasonable cost. Highly recommend!
Randy E.
Randy E.
Johnny and his team did an awesome job on the body work and paint for my truck tailgate. Best around and at a fair price too.
Jeffrey K.
Jeffrey K.
Had a bumper torn apart. They were thorough in the examination and did not over charge. Fixed it in the time they promised, and right on estimate. Very friendly and professional. Never felt like i was getting sold or scammed. Clean and neat office and shop. Would recommend 1000%
Cassie L B.
Cassie L B.
Wonderful employees
Bart H.
Bart H.
I had trouble getting in touch with or getting a call back from several other body shops in the area. The guys at iNetwork we’re very attentive and overall great to work with. They had great communication, were flexible and fast at getting my repair done right away.Customer Service seems to be a lost art at most places nowadays, but they made the process easy and fast. I would recommend them to anyone and they will be my first call if any future bodywork is needed.
Joe S.
Joe S.
Johnny is a stand up guy. Was completely honest with me. Go here!
Stefan O.
Stefan O.
Super nice people, and went above what was expected to make sure my car came out as good as new!
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Chip L.
Chip L.
Jeff De A.
Jeff De A.
Johnny and his team are fanominal! They did an unbelievably beautiful job on my truck upgrades. My truck was treated like it was theirs! I cannot recommend them more! 10 stars!!
Joyce D.
Joyce D.
Fast and good service
Griffin C.
Griffin C.
Jennifer L.
Jennifer L.
Highly recommend iNetwork!! Johnny and his body shop did a fantastic job on our daughter’s car. Everything was done very professional and top notch work, he kept us updated during the whole duration!!!
John H.
John H.
Great service, better than a dealership, and without the long drive.
Reginald C.
Reginald C.
I was absolutley impressed by the service and professionalism. Johnny kept me updated, and repaired my vehicle just like promissed. Inetwork definitely will get more of my business.
Rod R.
Rod R.
mack W.
mack W.
Great customer service
Jamie E.
Jamie E.
Professional and efficient staff. Clean comfortable waiting area. Pleasant experience.
Chris M.
Chris M.
Our station was in need of a local garage to service our fire departments station truck. We wanted to remain local and support our community’s small businesses. We have always had exceptional service from Inetwork. Their completion times for work have always been met. We were informed every step of the way in any repairs. Honest and fair with pricing and total transparency throughout. Our station was very impressed with the quality of work and service provided.
Nathan B.
Nathan B.
Roy S.
Roy S.
This is an excellent auto mechanics shop. Both the mechanic who worked on my car as well as the owner made sure I understood the problem and the pricing for my repairs. Very good communication as well as mechanic work. My car was repaired in a timely manner, for the stated price; no surprises. It now runs great and I’m pleased.
Denora M.
Denora M.
Mia N.
Mia N.
T P (Getting It R.
T P (Getting It R.
Kim M.
Kim M.
Lamonte S.
Lamonte S.
Very nice and clean atmosphere state of the art
Dennis M.
Dennis M.
Titus
Titus
Had some issues with a vehicle I purchased "As-IS" communicated them to Vince and he made it right. Great Customer Service!
George I.
George I.
If you "baby" your vehicles like I do, and want great service, great pricing and people you can trust, INetwork Sevice Center is your destination. Good feeling to know my Range Rover and Mercedes were in great hands.
Janis L.
Janis L.
It is crucial and difficult to find a dealer, big or small, with honesty , integrity and most of all, “ after point of sale customer care”. In the past I’ve always purchased from Rick Hendrick dealerships and had great customer care. That level of care has been compromised over the years. I chose to seek an auto dealer that I could buy a trustworthy vehicle from that would know my name and take care of any issues I may encounter down the road! I looked ALL OVER!! When I met with the staff of INETWORK, they were great!!! We purchased two vehicles. We had a couple issues with one of our used vehicles and Johnny and Vince went above and beyond to ease the financial burden and get us back on the road knowing they’d been thorough. I’m thankful to have finally met an honest dealer and will do business with them again!
Kelechy I.
Kelechy I.
Peggy K.
Peggy K.
Perfect place to go for high-end used vehicles and great customer service.
Michael S.
Michael S.
Great deal on my deal car! Vince, Matt, and Johnny we all very professional and went the extra mile to make sure I was satisfied with my deal!!! I would highly recommend this dealership
Martay W.
Martay W.
I was looking desperately all over town for a decent place to fix my car's battery and iNetwork took great care of my problem! They made me feel at home and I left completely satisfied with the customer service! Will recommend to anyone!
Andrea B.
Andrea B.
I brought Avery in for service. The guys were AWESOME! They explained everything to me. I knew exactly what they were doing. There were no surprises. They were honest and did a wonderful professional job. I had tires rotated, oil change, starter replacement, and new ignition. AND I wasn't hit over the head with pricing. I left my vehicle in GREAT hands! Everyone was professional, courteous and the work is quality! Definitely Avery has found a new home for regular maintenance. Thank you guys at iNetwork LSC Luxury. I'm riding with confidence and safe again!!
Rena C
Rena C
Friendly and Fast! They have great cars and deals there as well
Jeff B.
Jeff B.
Beautiful cars! Great staff! Top notch customer service!
Matthew S.
Matthew S.
Great place to get a car
Freddie M.
Freddie M.
The success of this establishment is mostly in my opinion due to Vince! I was not able to purchase the vehicle I was interested in, and after not being able to get clarity from the staff, Vince stepped in and handled me like a professional. Thanks to Ryan the Salesman that worked with me and most importantly thanks to Vince who is proof that professionalism and customer courtesy are both determining factors in successful business, where customer service is a part of the equation. Stop in and see Vince and Ryan!
Juan f Z.
Juan f Z.
Great service, excellent people, awesome cars. 100% 👍
Jamie H.
Jamie H.
Michael D.
Michael D.
I had 2016 Maserati Gran Turismo to sell and I knew it was not going to be easy to do on my own. Once I found iNetwork Auto Group and learned about their consignment program, I was convinced this was the way to go. Johnny and team are able to clean up the car, take professional photos and post the car on more web sites than I would ever be able to. I was also not looking forward to people not showing up or just “kicking tires” when my time is so valuable.The most important areas of the service are not limited to the advertising and the showings. Johnny and team will go to bat to get the best possible price, and can even help get a buyer financing or take a trade. I think it worth anyone’s time to explore this service and not be skeptical. It’s hard to sell your car!!!, and iNetwork Auto made the process simple and pain free.
Shadaja D.
Shadaja D.
I had a wonderful experience with iNetwork Auto Group! Johnny was beyound helpful, patient & comforting!!! I love my car the price and the outcome. I didn’t feel like I was at a dealership. It wasn’t no pressure, nothing was over the top just to the point. Thankyou!
Willie J. K.
Willie J. K.
GREAT SERVICE!Found INetwork Auto Group via CarGurus. Called and got in touch with Vince. I gave Vince my credit vitals and the vehicle I was looking to purchase from them (Tesla Model S 85 2013). Vince got me approved over the phone within an hour. Flew down from Norfolk Virginia, signed the docs and out the door in an hour! Oh,Vince picked me up the from the airport........ Can't say enough about Vince and Johnny who are both military Vets doing great things as entrepreneurs. Go with this team for your next high quality used vehicle purchase, thank me later.
Ravenous I.
Ravenous I.
Rodney H.
Rodney H.
Best car dealership I have been to in my 35 years of buying cars. These guys go out of their way to make you feel at home and treat you fair. Will never go to another dealer after my 3 experiences with this dealership. All 3 purchases were top notch and I felt good afterwards, which has not always been the case after buying a car. Thanks Vince and Jeff for the great service and deals.
Michael S.
Michael S.
Great selection. Outstanding salespeople. Definitely will be back.
Mike S.
Mike S.
Very professional. Hight quality. One stop shop. Great customer service.
kshawn S.
kshawn S.
Great atmosphere the people are down to earth especially my man bill
mark P.
mark P.
Good honest sales rep. Decent cars in good shape.
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Located in Waxhaw & Indian Land

Your Local Auto Shop Experts

Ensuring your vehicle is repaired back to its original conditions without compromising safety and quality.

6686 Waxhaw Highway
Lancaster, SC 29720

Phone: 803-286-2200

Email: Send Us a Message

Monday 8:30 AM - 5:00 PM

Tuesday 8:30 AM - 5:00 PM

Wednesday 8:30 AM - 5:00 PM

Thursday 8:30 AM - 5:00 PM

Friday 8:30 AM - 5:00 PM

Saturday Closed

Sunday Closed

You have a Choice

Your insurance company may try to steer you towards one of their preferred body shops, making you feel like you have no choice in where your vehicle is repaired. However, it’s essential to know that by law, you have the right to select any repair facility you prefer. Resist the temptation to succumb to this tactic; it’s called steering and is illegal. Many insurance companies employ borderline illegal …tactics to save money, potentially compromising the quality of your vehicle’s repairs. The danger lies in compromised repairs, either by cutting corners or using cheap aftermarket parts, ultimately shortchanging the consumer. There’s no substitute for a proper repair. Instead, opt for a reputable body shop committed to high standards and quality repairs. At iNetwork Auto Collision, we strictly adhere to OEM procedures, ensuring your vehicle is restored to its original form according to the manufacturer’s exacting standards.

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